The parking attendants in your city most often have the first and last contact with a visitor. Block by Block delivered the customer service training provided to its downtown Ambassadors to downtown Providence parking attendants. The program was provided as an initiative of the Providence Downtown Improvement District in an effort to further improve the 'downtown Providence Experience'! Providence parking lot attendants urged to provide better service If your downtown parkign lot attendant doesn't look happy to see you it's easy to understand why. CLICK HERE TO READ THE REST OF THE ARTICLE FROM THE PROVIDENCE JOURNAL