Primary duties are to supplement existing cleaning services provided by the City of Cincinnati and strong secondary role as public information resources to downtown visitors, workers, shoppers and residents. Areas of responsibility include Fountain Square, Government Square, Backstage and Metro Bus Shelters and Stops. Safety Ambassadors were added December 2001 to augment police services in the Central Business District. Special Projects team was implemented June 2002 to address graffiti and pressure washing needs. The District covers 80 square blocks. In 2004 we added a Social Service outreach professional to provide services to the homeless in Downtown.