Provide a wide variety of services to improve the climate of downtown. Safety Ambassadors provide a high level of visibility and customer service, while serving as additional ‘eyes and ears’ of the Cleveland Police. Cleaning Staff ensure the district not only remains free of litter, weeds and graffiti, but carries out a wide variety of tasks that improve long term perceptions. Block by Block also employs off-duty Cleveland police officers during all operating hours, as well as a Social Service Outreach coordinator, who provides services to the homeless of Downtown.