Security Ambassadors are under the direction of a single Operations Manager and management structure. Security Ambassadors are responsible for patrolling on foot and bike to serve as additional ‘eyes and ears’ of the Oakland Police Department, while serving as a visible deterrent. Ambassadors will report all activity that is deemed to be out of the ordinary and engage low level quality of life crimes in order to seek compliance through verbal request. All Ambassadors will provide a high level of engagement with workers, residents and visitors to improve perceptions of safety in both districts.