Building Safer Cities — Together

Where: San Antonio, TX

When: March 2nd – 4th

From dispatch innovation to placemaking design, the Connect & Share Public Safety Forum brings together the thinkers and doers shaping the future of safe, vibrant cities. Over three days, you’ll explore innovative strategies, trade stories, problem solve together and experience how connection fuels advancement in public space management.

During the forum you will get a behind the scenes look at Centro San Antonio’s breadth of operational impact along with a chance to participate in immersive city exploration tours and learn more about how the many partners in Downtown San Antonio work together to build a safer community. Then dive into insight-packed panels and problem-solving roundtables that spotlight the people and ideas redefining what public safety looks like today. Learn how leaders are:

  • Managing stakeholder expectations and improving the service level they receive through robust communication centers.
  • Leveraging partnerships and data to unlock funding and trust.
  • Using placemaking, design, and programming to create safer, more welcoming places.
  • Blending empathy, structure, and data to make outreach not just a program element, but a transformative part of community.

And finally, looking to the future, Block by Block will unveil an exciting vision for how blending the right people, training, technology and protocols will shape the next generation of safety and security in the public spaces.

Conference Details

Conference Hotel:

Hyatt Regency San Antonio Riverwalk
123 Losoya St.
San Antonio, TX, 78205
Hyatt Regency Link for Room Block

Registration:

Free Link for Registration

Program

MONDAY, MARCH 2ND, 2026

Day 1: Welcome & Exploration (Half-Day)

Orientation, context-setting, and connection

Registration | 12:00 PM – 5:00 PM

Conference Hotel - Live Oak Room, Hill Country Level

Attendees may check in, pick up materials, and connect informally throughout the afternoon and evening.

Optional Immersion Tours (Choose One) | 12:00 PM – 4:00 PM

These curated tours provide an on-the-ground look at how public safety, placemaking, and operations intersect in San Antonio. Each experience offers practical insights and real-world examples to ground the conversations that follow during the forum.

Tour Options:

  • Centro San Antonio’s Operations Overview – 12:00 noon (Live Oak Room)
    A behind-the-scenes look at Centro’s operational footprint, highlighting how public space management, maintenance, safety, and visitor experience come together across downtown and in river and park environments.
  • From Outreach to Outcomes: Integrated Response at Corazón – 2:00 pm (Live Oak Room)
    Participants will visit Corazón Day Center in San Antonio, a frontline service hub dedicated to supporting individuals experiencing homelessness and extreme poverty. This guided tour offers an on-the-ground look at how coordinated outreach, compassionate care, and community partnerships can create safer, healthier urban environments.

Break / Hotel Check-In | 4:00 PM – 5:00 PM


Opening Reception & Networking | 5:30 PM – 7:00 PM

Casa Rio, Texas Room
430 E. Commerce St. San Antonio, TX, 78205

Kick off the forum with an informal evening designed to reconnect peers, build new relationships, and set the tone for open dialogue. No formal programming—just good conversation, drinks and light bites, shared experiences, and a welcoming start.

TUESDAY, MARCH 3RD, 2026

Day 2: Keynotes, Breakouts & Roundtables (Full Day)

Ideas, innovation, and peer-driven problem solving

Breakfast & Registration | 8:00 AM – 9:00 AM

Conference Hotel - Spring Branch Room, Lobby Level

Welcome & Opening Sessions | 9:00 AM – 10:00 AM

Conference Hotel - Live Oak Room, Hill Country Level

Opening Session: Why Public Safety Matters Now

We begin the forum by emphasizing the importance of collaboration: safer downtowns are achieved when public safety, outreach, and operations work together. This kickoff underscores the urgency of coordinated strategies and highlights the significant impact frontline teams have on trust, perception, and daily street outcomes.

Centro San Antonio CEO Trish DeBerry will co-host and provide a ‘State of Downtown’ perspective. Following this, keynote speaker Joell McNew of Safeguard Strategy will discuss modern safety partnerships and outline the necessary steps cities must take next.

Presenters:

  • Blair McBride, President, Block by Block
  • Derreck Hughes, Vice President, Block by Block
  • Trish DeBerry, President & CEO, Centro San Antonio
  • Joell McNew, President, Safeguard Strategies

Break | 10:30 AM – 10:45 AM


Panel Rotation – (Choose 2) | 10:45 AM – 12:30 PM

Conference Hotel - Live Oak Room, Pecos Room, Directors Room, Hill Country Level

Participants will choose one of three concurrent panels focused on critical operational and strategic areas. Each panel emphasizes real-world application and peer exchange.

Panel Options:

  • Technology Dispatch & Communications
    How centralized dispatch, communication protocols, and technology support frontline teams, improve response times, and enhance coordination across partners.
    Location: Director Room
    Presenters:
    • Dmitri Shimolin, President, Safe City Connect
    • Sergio Andrades, General Manager of Hollywood Partnership Ambassador Program, Block by Block
    • Mike Bruggeman, Chief Safety & Security Officer, Downtown Detroit Partnership
  • Fundraising & Resource Development
    Strategies for securing sustainable funding for public safety initiatives, including Ambassador Program expansion, and aligning safety outcomes with community priorities.
    Location: Pecos Room
    Presenters:
    • Frank Kalmbach, Director of Operations and Finance, Louisville Downtown Partnership
    • Brian Kurtz, Chief Executive Officer, San Jose Downtown Association
  • Coordinated Downtown Safety: Strategy, Partnership, and On-Street Impact
    Led by Centro San Antonio, this panel brings together collaborative leaders from Centro San Antonio and the San Antonio Police Department discussing how the Downtown Bike Patrol and Quality of Life Team coordinate public safety efforts to shape the daily safety reality of San Antonio’s urban core.
    Location: Live Oak Room
    Presenters:
    • Trish DeBerry, President/CEO
    • Adrain Martinez, San Antonio Police and SAPOA PAC Co Chair
    • Monty McCain, CRT

Networking Lunch | 12:30 PM – 1:30 PM

Conference Hotel - Spring Branch Room, Lobby Level

An extended lunch designed to encourage deeper connection, informal discussion, and cross-market learning.

Collaborative Problem-Solving Roundtables | 1:45 PM – 3:20 PM

Conference Hotel - Live Oak Room, Hill Country Level

Facilitated, topic-centric roundtable discussions focused on shared challenges and collective problem solving. Participants rotate between tables, contributing insights, asking questions, and learning from peers facing similar issues in different markets.

Topics may include:

  • Safety Programs: What Works for Public Spaces?
  • Deployment Strategies for Safety Programs
  • Crisis management planning
  • Stakeholder coordination
  • Data and performance measurement
  • Funding Mechanism
  • Outreach Programming & Partner Coordination

Facilitated Conversation | 3:30 PM – 4:45 PM

Conference Hotel - Live Oak Room, Hill Country Level

When Other Public Uses Intersect with Downtown
Hear about the work of three seasoned professionals from sectors that intersect, intertwine and sometime intertangle with downtown – strong safety strategies in public transportation, college campuses and entertainment districts are vital to downtown districts.
Presenters:

  • Allison Harnden, Nighttime Economy Manager, City of Pittsburgh
  • Joell McNew, President, Safeguard Strategies
  • Ken Divers, Retired Director of Outreach Programs, Southeastern Pennsylvania Transportation Authority
  • Shane Zahn, Director of Safety Initiatives, Minneapolis Downtown Improvement District

Closing Session & Announcements | 4:45 PM – 5:00 PM

Conference Hotel - Live Oak Room, Hill Country Level

A brief wrap-up highlighting key takeaways, emerging themes, and what participants can carry back to their organizations.

Evening Reception | 6:00 PM – 7:30 PM

Hyatt Riverwalk

Reconnect and unwind after a full day of learning with light refreshments and informal conversation.

Evening:

Dine-Arounds or Free Time
Optional small-group dinners or independent exploration of San Antonio.

Wednesday, March 4, 2026

Day 3: Security Built for Public Spaces (Half-Day)

Vision, alignment, and activation

Breakfast | 8:00 AM – 9:00 AM

Conference Hotel - Spring Branch Room, Lobby Level

Security Solutions for Public Spaces | 9:00 AM – 10:45 AM

Conference Hotel - Chula Vista Room, Lobby Level

Rethinking Safety in Public Spaces
This session presents Block by Block's refined approach to public space safety, building on extensive practical experience while critically examining conventional security models. Participants will gain insights into the vision, guiding principles, and strategic framework supporting an innovative, human-centered safety solution tailored for public environments. The discussion will address how this model improves visibility, fosters trust, and increases responsiveness in collaboration with current public safety partners. An open Q&A will follow.

Partner Meet & Learn | 11:00 AM – Noon



Interactive Breakout Session
Interactive conversations with key partners shaping how modern public safety solutions are deployed in public spaces. Get a deeper look into the thought process of and technology that powers the response and outcomes driven focus of Block by Block’s approach to public space safety.

  • Safe City Connect (Chula Vista) – Integration of cutting-edge safety camera networks with strategic policies and active community engagement to set the standard for urban safety.
  • Axon Meta Coach (Chula Vista Board Room) – AI-driven Immersive training series designed to develop critical soft skills of Community Response Officers.
  • Preview of SMART Dispatch Services – Integrated dispatch software to enhance employee productivity, reporting outputs and program management.
  • Preparing Community Response Officers (Spring Branch) – An early look of the training platform designed for Community Response Officers.
  • Halo Body Worn Camers (Spring Branch) – Body worn Camera’s and evidence management solutions optimized for security applications.
  • Relay Smart Radios (Spring Branch) – Seamlessly bridge communication gaps nationwide with Relay's smart radios, ensuring effortless connectivity across devices and languages.