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TBID’s Ambassadors clean miles of sidewalks and greet thousands of visitors each year. Our staff works hard every day, coordinating cleaning, safety, and hospitality services; marketing the district; assisting small businesses and other stakeholders; providing a voice for the district through partnership with the City of Berkeley and University of California; and providing other crucial services that would not otherwise exist.

The Clean, Hospitality and Outreach Ambassador Team supports Downtown Roanoke Inc.’s mission  to make Downtown Roanoke the preferred place to work, live and play in western Virginia.

K-town Connect provides a highly-visible presence in Downtown Knoxville while conducting hospitality and quality of life services for the area. The Ambassador Program is a partnership between the City of Knoxville, Visit Knoxville and Knox County.

Ambassadors provide environmental maintenance services for Colfax Avenue BID, the historic corridor in Denver. The clean team provides daily services that include removing garbage, litter collection, graffiti removal, pressure washing and assisting in maintenance of street décor. 

The Vista Downtown Clean and Safe Program offers services through Ambassadors who give directions, provide restaurant and retail information, pick up litter, and offer other customer-oriented support to make Downtown Vista more inviting.

Small but versatile program to provide cleaning services in the heart of Brooklyn New York.

Small but versatile program to provide cleaning services in the heart of Brooklyn New York.

The Green Team and the Business Improvement District (BID) play an important role by keeping downtown a safe, clean, and welcoming place to work, live, and visit. The BID-funded Green Team provides supplemental cleaning and safety services within the six downtown neighborhoods of the Downtown Oklahoma City Business Improvement District. 

Block by Block provides a clean and safety program to the Downtown Frederic, which boasts a walkable retail area filled with independently owned shops, many housed in historic buildings and a vibrant restaurant scene.

The San Francisco Hospitality Ambassador Program is an exciting initiative to support the City’s recovery plan to jumpstart neighborhood recovery and support health, vitality, and safety in public spaces. The intent is to provide visitors and workers resources that welcome them back to downtown and provide a sense of safety, security, and well-being. The program will provide an experience for visitors and workers that makes them feel welcome and missed. Hospitality Ambassadors will be stationed in and around Downtown, Union Square, Fisherman’s Wharf, Chinatown, major employment centers and key downtown transit hubs to welcome, guide, and answer questions for visitors and workers returning to the office.

The City of Louisville collaborated with Block by Block to provide cleaning and safety services to key neighborhoods in the Metro Area.

Ambassadors will patrol 40-block stretch of Atlantic Avenue, from Pacific Avenue to the bike path, focusing on delivering cleaning and hospitality services in the resort area of Virginia Beach. 

Block by Block will provide hospitality services for downtown Greensboro. The Ambassadors will help provide assistance and recommendations to visitors of the city. They will also act as “eyes and ears” for the city and help local business owners and residents when needed.

The University District is comprised of the neighborhoods surrounding one of the nation’s largest public universities, The Ohio State University. It is an eclectic mix of thirteen distinct neighborhoods: The Circles, Dennison Place, Glen Echo, Indianola Forest, Indianola Terrace, Iuka Ravine, NECKO, Northwood Park, Old North Columbus, Peach District, SoHud, Tuttle Park, and Weinland Park.  Block by Block will be providing supplemental cleaning, safety and hospitality services to the University District.

Block by Block is partnering with the Downtown Boulder Partnership to create an 18-month pilot Ambassador Program. The program will blend some new elements with existing in-house services. The program will focus on creating a cleaner, safer and more hospitable environment for visitors, residents and other stakeholders. The city of Boulder is a major funder of the program making this a true public/private partnership. 

The goal of the City of Somerville’s COVID-19 Ambassador Program is to work with businesses, residents and visitors to educate about and ensure compliance with COVID-19 safety protocols. Ambassadors provide the highest level of hospitality and customer service possible—they are friendly, personable, approachable, knowledgeable, and also able to handle situations involving conflict. They greet and welcome visitors, meet with businesses—reporting COVID-19-related problems to be addressed to the appropriate authorities. The Ambassadors will work closely with the City of Somerville COVID-19 Incident Command Structure, the Inspectional Services Department, the Health & Human Services Department and the Office of Strategic Planning & Community Development to ensure safety and compliance with COVID-19 safety protocols throughout the community.

Block by Block provides supplemental cleaning, safety and hospitality services to the Short North Alliance, a thriving arts district in Columbus, Ohio.

The Downtown Tulsa Ambassador Team is on the job seven days a week to ensure Downtown is clean, vibrant and welcoming to everyone. Their goal is to improve Downtown with enhanced clean, safe and beautification services made possible by Downtown Tulsa property and business owners. The team works hand-in-hand with the region’s service and outreach organizations to aid Tulsa’s most vulnerable populations.

Block by Block provides supplemental cleaning services along Myrtle Avenue from Flatbush to Classon Avenues in the Clinton Hill and Fort Greene neighborhoods of Brooklyn.

Block by Block provides supplemental cleaning services to the 144 block area of the Midtown Community Benefits District in central Baltimore. This includes four distinct communities: Bolton Hill, Charles North, Madison Park, and Mount Vernon.

Small but versatile program to provide cleaning and safety/hospitality services in the heart of Augusta, GA while demonstrating the value of a program to the downtown stakeholders during BID petitioning.

Enhance the perception of cleanliness and safety in the downtown core. Safety Ambassadors patrol delivering good will and hospitality on behalf of DTSB. Cleaning Ambassadors provide maintenance to the enhanced streetscape, consisting of numerous flowers planters and hanging baskets. Cleaning staff also maintain the general appearance by tending to litter, graffiti, weeds and special projects, which will enhance the service district. Ambassador program provides safety, cleaning and venue set up for DTSB’s many events during the year.

Block by Block is proud to provide cleaning and safety services to Kalamazoo to serve the community’s needs by creating a downtown that is clean, safe, vibrant and welcoming.