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A team of ambassadors works seven days a week to ensure a clean, safe and welcoming environment by providing safety escorts and other services to make downtown enjoyable for everyone. The ambassador program began in 2009 as a way to further Downtown Akron Partnership’s mission.

Ambassador hours of operation—now seven days a week through support from Akron Civic Commons

For ambassador services or to report a problem, call the on-duty ambassador during hours of operation at 330-706-7383. Monday – Saturday: 7 a.m. – 11 p.m. | Sunday: 7 a.m. – 8 p.m.

Ambassadors will be available for limited services on December 24 and December 31: Expect a slight delay if calling for vehicle lockout or jumpstart. Ambassadors will not be available on December 25 and January 1.

For non-emergency issues outside of ambassador operating hours, use the Akron Police Department’s non-emergency numbers, 330-375-2181 or 330-375-2101. For any emergency at any time, call 911.

Safety Ambassadors

• Provide escorts to and from businesses and parking locations
• Report on potential and actual emergencies
• Work with street-level businesses to address security/safety concerns
• Work to connect people in need of assistance to available service agencies

Cleaning Ambassadors

• Provide cleaning services to downtown sidewalks
• Remove litter and graffiti
• Identify and complete special projects
• Maintain downtown planters and hanging baskets

All Ambassadors

• Provide information and directions to visitors
• Perform walking and biking patrols throughout the service area
• Jump car batteries and unlock car doors for stranded motorists

Downtown Fargo Ambassadors work to improve, promote, and enhance the overall attractiveness and downtown appeal by providing hospitality, safety, and maintenance services for Downtown Fargo’s Business Improvement District (BID). A few specific duties include: litter control, weed abatement, graffiti removal, visibility and presence patrols, personal safety escorts, homeless outreach, and providing general hospitality services for all visitors, workers, business owners, and residents of Downtown Fargo. The BID program is the first of its kind in North Dakota; its primary goal is to make Downtown Fargo the “Coolest Place on Earth!”

The primary mission of the Clean and Safe Program is to ensure Hillsborough Street remains a safe, clean, welcoming and attractive environment for everyone who visits our community.

The Hillsborough Street Ambassadors walk the street seven days a week and during special events to engage and assist visitors, keep the street clean, and keep an eye out for safety issues. With their tan pants and bright red shirts reading “AMBASSADOR” across the back they are easy to recognize. Our Ambassadors assist visitors with directions, parking and mass transit information, restaurant information, emergency assistance and generally are a welcoming greeter to everyone visiting our street. Feel free to approach them with your questions and they will be more than happy to assist.

Our Ambassadors are always looking for things that need to be fixed, such as broken trash cans, damaged or missing signs, burned out street lights or missing bricks or pedestrian hazards. The Ambassadors do minor repairs themselves and other times we contract for the repairs from professionals. Ambassadors use “See Click Fix” to report major issues to the City of Raleigh for repair and maintenance. The Ambassadors job is to help us maintain the investment value of the street.

Ambassador Program

Downtown Ambassadors offer a range of services to the community, including business owners, residents, and visitors within the boundaries of the MSD. Our services include:

• Graffiti Removal
• Pressure Washing
• Litter Removal
• Biohazard Removal
• Safety Escorts
• Hospitality Assistance
• Business Contacts
• Street Light Outage Reporting
• Street Outreach – Connecting the Unhoused to Services

The Center City Ambassadors serve as the front line of service continuing to engage our diverse stakeholders ranging from business owners to visitors to individuals in crisis.

It is our goal that Center City is a welcoming, safe and highly serviced place for our residents, employees and guests. The Ambassador Program is part of achieving that goal. Ambassadors act as facilitators, expeditors and multipliers, connecting those in need with the specialists who can help.

The Center City Ambassador program focuses on three major areas. The first is creating an atmosphere of safety by serving as an extra pair of eyes and ears through our collaboration with CMPD. Next, they provide a high degree of hospitality by assisting Uptown workers, visitors and business owners. And finally, they conduct outreach to our homeless neighbors and individuals in crisis by connecting them with social services.

Look for the Ambassadors throughout Center City, easily identifiable in their bright orange uniforms, stop by the Ambassador info cart when it’s deployed in Uptown, or visit their street-level offices at 201 S. Tryon St.

Three Block by Block Ambassadors work seven days a week to ensure that this mixed use dynamic neighborhood in the center of Brooklyn.

Since July 2012, Block by Block has provided sanitation, maintenance and graffiti-removal services to the three-block historic Montague Street Business Improvement District in Brooklyn Heights, NY.

Block by Block helps the Montague Street BID live out its mission of improving all aspects of the district, from beautifying the public area to supporting local and national retailers. We’re committed to helping make Montague Street a great place to work, live, and shop.

The Bed-Stuy Gateway is home to 400 businesses contained within nearly 500,000 square feet of retail space. The primary commercial district for Central Brooklyn, the Gateway’s identity is uniquely punctuated with African American, African, and Caribbean influences.

A ten minute walk for over 80,000 residents and twenty minutes from Manhattan by subway, Bed-Stuy Gateway is one of Brooklyn’s most prominent commercial and cultural focal points.

This program has been in Albuquerque since 2006, originally as part of the Downtown Action Team. Ambassadors provide cleanliness, hospitality, and outreach. They are available to answer the public’s questions and develop relationships with businesses to help curb crime and keep an extra set of eyes in the community.

City Solid Waste (Albuquerque) Program staffs approximately eight ambassadors and an operations manager. Ambassadors carry out duties, which address basic cleanliness issues, such as litter, graffiti, weeds, leaves, power washing and a wide variety of projects which change the outward environment of downtown Albuquerque. Safety Ambassadors patrol downtown two nights a week on foot as a visible deterrent to unwanted activity, observing, reporting and provide hospitality to the pedestrians visiting the area. All staff members are trained to be Ambassadors of downtown and are empowered to go out of their way to provide great service in an effort to shape positive perceptions of downtown.

Downtown Camden City is amid a momentous transformation, and the CSSD works tirelessly to present the city’s best face to its business community, residents, students, and visitors. The nonprofit began providing Clean and Safe services in downtown Camden more than a decade ago and since then the program has grown into a far-reaching improvement mechanism that enhances the downtown, waterfront, a variety of parks and neighborhoods, commercial and gateway corridors, and beyond.

Whether tasked with removing trash and debris, cleaning away graffiti and handbills, or providing landscape maintenance, the CSSD keeps the city bright, tidy, and attractive. Noted and nicknamed for their yellow jackets, its friendly Ambassadors, all Camden residents, are a wealth of information about the city and are the front-line hospitality resource for all kinds of public assistance and guidance.

Services:

• Trash and Debris Removal
• Graffiti, Handbill, Signage and Gum Removal
• Power Washing
• Leaf Removal and Snow Removal (limited)
• Landscape Maintenance
• Hospitality
• Event Support

Block by Block employees work, no matter the season or weather, to ensure The District of Downtown Columbia is clean and welcoming to its visitors by doing all sorts of things that individuals like you and me may take for granted.  While there’s no cheese display to organize, the District Ambassadors of Block by Block are steadily laboring behind the scenes, in plain sight, by keeping the safety and sanitation of downtown a priority.  These Ambassadors remove graffiti from signs and buildings, sweep and power-wash sidewalks, dispose of trash from the various cans around The District, collect and recycle cigarette butts, track broken curbs, overflowing compactors, and any street or alleyway lights whose helpful illumination is found temporarily absent, and report these and other needed repairs to the City for restoration.

That’s not all.  District Ambassadors give directions, help connect people with resources, and regularly act as an initial point of contact for folks experiencing crisis.

The next time you visit The District, see if you can spot them in their distinctive ambassador jackets and hats, and maybe wonder over to share a simple word of appreciation for the essential work they do to keep Columbia’s downtown district a great experience year-round.

The DJP Downtown Ambassador Team serves to ensure a memorable and welcoming experience to those in the Downtown District. Employed through a contractural partnership with Block by Block, the Downtown Ambassadors start at 7 AM each morning providing direct, on-the-street connection seven days a week, proactively engaging the commuunity by providing the following services within The Downtown BID.

Provide Environmental Maintenance, Supplemental Safety, and Hospitality services.  Duties include litter control, weed abatement, graffiti and handbill removal, safety visibility patrols, personal safety escorts, crime prevention, intervention with “Quality of Life” crimes, and general hospitality services for visitors, workers, and residents of downtown Duluth, MN.

Info coming soon!

The team of specially-trained Ambassadors, attired in distinct uniforms, will serve to enrich the experience in downtown Grand Rapids by enhancing public safety efforts, supporting a high quality of life, and generally assisting residents, workers, and visitors.

They are trained as social service outreach professionals, capable of responding to concerns about public drunkenness, loitering, and homelessness in a swift and respectful manner.

The Ambassadors will provide directions, assistance, and information to downtown goers. They also are knowledgeable about local ordinances, prepared with radios, and will have a positive influence on downtown safety by serving as the “eyes and ears” for the Grand Rapids Police Department.

The Downtown Ambassadors are a dedicated team of dynamic and responsive professionals that keep Downtown clean, beautiful and welcoming.

Attired in bright orange and blue uniforms, the Ambassador team is comprised of local citizens who share a common affinity for Downtown and an intimate understanding of what’s happening around the neighborhood.

Downtown Ambassadors are on the job 7 days per week. Don’t hesitate to stop them for directions, information about events, places to eat, an umbrella escort when it’s raining or other assistance.

Hospitality Ambassadors providing visitors and residents with directions, retail, restaurant and event information happenings in the Seaport Neighborhood.

More info to come!

Our Ambassadors are in the streets from 6:45a til 7:45p, seven days a week. They do everything from litter and trash cleanup to give directions to helping you across the street. They are easy to stand out and long time Central Square patrons know to look up and down the street to spot them if there is a need.

As stewards for the neighborhood, they are a welcoming presence in the Square, working to connect at-risk neighbors with social services, provide assistance to shop owners, residents, and visitors, and maintain our shared public spaces.

A year-round Security program serves as additional ‘eyes and ears’ of local law enforcement deters unwanted activity. A seasonal hospitality program utilizes exceptionally outgoing and friendly people to actively engage the public and offer assistance in the form of visitors information, recommendations or even just taking a group picture. Block by Block provides ongoing consulting to the cleaning program, which is provided through a local workforce development program to provide supervision and guidance on environmental cleaning to maximize the WPOBs investment into cleaning.

Clean Services

Our waterfront is a treasure we all share. Our clean teams are committed to making sure all of our parks, public spaces, and promenades are clean, welcoming, and attractive. Here are just some of the services they provided this past year:

• 333,0111 Pounds of Litter Picked Up

• 2,618 Pieces of Graffiti Removed

• 626 Hours Spent Power Washing

• 24,668 Garbage Cans Cleaned

Safety Services

Our teams work to make sure everyone who visits the waterfront leaves with an impeccable impression of our wonderful city. Whether they are helping to snap a family photo or giving advice on the best lunch in town, our guides are there to make sure visitors and residents are happy, safe, and satisfied. Here are just some the services we offer to keep our Waterfront safe:

• 34,282 Guests Assisted

• 977 Segway Patrol Hours

• 3,041 Safety Escorts

• 75 First Aid Assists

Enjoy your experience in the somehow both quaint and exciting downtown of Paddock Shops. We know we do everyday. Block by Block ambassadors work closely with Paddock Shops management to create a pedestrian-friendly shopping environment. So, come take a stroll, say hello and enjoy the sunshine.

LDP Ambassadors are on the job 7 days a week starting at 7am. They provide public safety information, maintain contact with the business owners, provide information to visitors, shoppers, workers, and residents, and report potential or actual emergencies that might require Police, Fire, or EMS resources.

The Louisville Downtown Partnership (LDP) Ambassadors also provide supplemental cleaning for 25 miles of sidewalks and alleys within the boundaries of our 91 block service area in the heart of Downtown Louisville. This includes, but is not limited to: weed and graffiti removal, sidewalk pressure washing and removal of an average of 2,000 pounds of litter per week.

Need Ambassadors Assistance?
Call our Hotline: 502-664-8654

Our Ambassador program focuses on hospitality and safety services, litter, leaf, and graffiti abatement, and ad hoc special projects. The Hospitality and Safety Ambassadors provide friendly, smiling faces on the streets of Downtown during major conventions, events, and in support of our downtown attractions and businesses. Our Clean Team Ambassadors provide services that beautify and keep our streets clear of debris.

Customer friendly ambassadors dressed in purple patrol the District providing enhanced cleaning and safety services. While cleaning or patrolling they:
• Act as additional eyes and ears for police.
• Provide tourist information.
• Pick-up litter and debris and sweep the sidewalks.
• Paint infrastructure.
• Provide escort services and motorist assistance.
• Complete special projects to enhance Downtown.
• Engage and offer assistance to homeless and transients.

When it comes to keeping Downtown DSM clean and green, Operation Downtown Ambassadors go the extra mile. All across Downtown DSM, they manage litter, maintain trash receptacles, power wash sidewalks and remove weeds. They also remove graffiti from buildings and replenish dog disposal stations throughout the district. Keeping Downtown clean, safe, welcoming and vibrant is a top priority for Operation Downtown Ambassadors.

A year-round security program serves as additional ‘eyes and ears’ of local law enforcement, deterring unwanted activity. A seasonal hospitality program utilizes exceptionally outgoing and friendly people to actively engage the public and offer assistance in the form of visitor information, recommendations or even just taking a group picture. Block by Block provides ongoing consulting to the cleaning program, which is offered through a local workforce development program.

Our Ambassadors provide cleaning, landscape maintenance and safety services throughout the historic Kailua Village and ensure all visitors to the islands enjoy a safe, clean and inviting place for all. The team works hard every day to ensure the proud culture of Kailua Village is represented with clean, safe and inviting spaces!